Support

How can we help?

Find answers to common import, playback and organization issues.

My URL works elsewhere but not on the web

Browsers enforce CORS and block HTTP content on HTTPS pages. The native app is not subject to the same web restrictions.

A channel will not start

Try another source offered for that channel. A stream can be temporarily unavailable, expired or unsupported.

My password disappears after refresh

Saved Xtream credentials are kept in Apple Keychain. Re-enter it only for an older server that was never secured.

I cannot find a channel

Use search and check country categories, other channels, VOD and temporary channels.

Still need help?

Email us with your device, system version and import type. Never send your IPTV password.